Workflow run succeededHISTORY (synthetic)

Product-qualified account → AE

This run is seeded illustrative history: it shows what the engine records, but it was not executed here and cannot be retried.

Status

succeeded

attempt 1

Account

Pinnacle Software

Duration

15.2 s

6 steps

Retried steps

needed >1 attempt

Started

Sep 20, 12:34 AM

29d ago

Finished

Sep 20, 12:34 AM

29d ago

Step timeline

Executed in order; a failed step stops the run and later steps are skipped until retried

Recalculate Scorerescoresucceeded1/3 attempts290 ms
Route Accountroutesucceeded1/3 attempts764 ms
Create Tasktasksucceeded1/3 attempts1.43 s
Input
subject
PQL: reach out within 1 business day
Update Lifecyclelifecyclesucceeded1/3 attempts1.31 s
Input
stage
engaged
Notify Ownernotifysucceeded1/3 attempts2.08 s
Sync CRMcrmsucceeded1/4 attempts71 ms

Identity & idempotency

Workflow: Product-qualified account → AE v1
Correlation id: 13ab5200e09f4e8d
Idempotency key: wf:pql-to-ae:v1:product.pql:489e8174-3d7c-52c3-a5c9-4ddb9d122852
Run id: a9294ece-4778-4ea2-94bd-4e94996468bd

The idempotency key is workflow : version : trigger type : event id and is unique in Postgres, so a re-delivered webhook or a double click cannot start a second run for the same event. The correlation id ties this run to the CRM syncs, drafts and audit events it produced.

Conditions

Evaluated against the account when the run was created

Segment is one of Strategic, Enterprise, Mid-Market
actual: Mid-Marketpass

Trigger event

Type: product.pql
Event id: 489e8174-3d7c-52c3-a5c9-4ddb9d122852
Received: Sep 20, 12:34 AM

Event payload

{
  "type": "product.pql",
  "signal": {
    "id": "489e8174-3d7c-52c3-a5c9-4ddb9d122852",
    "title": "Crossed the free-tier trace volume threshold",
    "signal_type": "usage_threshold"
  },
  "event_id": "489e8174-3d7c-52c3-a5c9-4ddb9d122852",
  "synthetic_history": true
}

Guarantees

Idempotent. One run per trigger event and workflow version.
Resumable. Retrying keeps succeeded steps and resumes at the failed one.
Retries with backoff. Transient errors retry per step up to max attempts with exponential backoff.
Dead letter. Exhausted retries park the run for a human instead of dropping it.

{ "type": "product.pql", "signal": { "id": "489e8174-3d7c-52c3-a5c9-4ddb9d122852", "title": "Crossed the free-tier trace volume threshold", "signal_type": "usage_threshold" }, "event_id": "489e8174-3d7c-52c3-a5c9-4ddb9d122852", "synthetic_history": true }