Workflow run skippedHISTORY (synthetic)

Product-qualified account → AE

This run is seeded illustrative history: it shows what the engine records, but it was not executed here and cannot be retried.

Failed: Conditions not met: account.segment in strategic, enterprise, mid_market

Status

skipped

attempt 1

Account

Nimbus Stack

Duration

8.08 s

6 steps

Retried steps

needed >1 attempt

Started

Sep 25, 11:51 PM

23d ago

Finished

Sep 25, 11:51 PM

23d ago

Step timeline

Executed in order; a failed step stops the run and later steps are skipped until retried

Recalculate Scorerescoreskipped0/3 attempts—
Route Accountrouteskipped0/3 attempts—
Create Tasktaskskipped0/3 attempts—
Input
subject
PQL: reach out within 1 business day
Update Lifecyclelifecycleskipped0/3 attempts—
Input
stage
engaged
Notify Ownernotifyskipped0/3 attempts—
Sync CRMcrmskipped0/4 attempts—

Identity & idempotency

Workflow: Product-qualified account → AE v1
Correlation id: 2b45683c270240b4
Idempotency key: wf:pql-to-ae:v1:product.pql:18293f0e-a96b-5f36-a1f2-af3fddc5bda0
Run id: 89ed5e3f-e5c4-4a6f-a50a-8188286b4772

The idempotency key is workflow : version : trigger type : event id and is unique in Postgres, so a re-delivered webhook or a double click cannot start a second run for the same event. The correlation id ties this run to the CRM syncs, drafts and audit events it produced.

Conditions

Evaluated against the account when the run was created

Segment is one of Strategic, Enterprise, Mid-Market
actual: SMBfail

Trigger event

Type: product.pql
Event id: 18293f0e-a96b-5f36-a1f2-af3fddc5bda0
Received: Sep 25, 11:51 PM

Event payload

{
  "type": "product.pql",
  "signal": {
    "id": "18293f0e-a96b-5f36-a1f2-af3fddc5bda0",
    "title": "Crossed the free-tier trace volume threshold",
    "signal_type": "usage_threshold"
  },
  "event_id": "18293f0e-a96b-5f36-a1f2-af3fddc5bda0",
  "synthetic_history": true
}

Guarantees

Idempotent. One run per trigger event and workflow version.
Resumable. Retrying keeps succeeded steps and resumes at the failed one.
Retries with backoff. Transient errors retry per step up to max attempts with exponential backoff.
Dead letter. Exhausted retries park the run for a human instead of dropping it.

{ "type": "product.pql", "signal": { "id": "18293f0e-a96b-5f36-a1f2-af3fddc5bda0", "title": "Crossed the free-tier trace volume threshold", "signal_type": "usage_threshold" }, "event_id": "18293f0e-a96b-5f36-a1f2-af3fddc5bda0", "synthetic_history": true }