Workflow run succeededHISTORY (synthetic)

Product-qualified account → AE

This run is seeded illustrative history: it shows what the engine records, but it was not executed here and cannot be retried.

Status

succeeded

attempt 1

Account

Halcyon Software

Duration

6.74 s

6 steps

Retried steps

needed >1 attempt

Started

Oct 3, 3:25 PM

16d ago

Finished

Oct 3, 3:25 PM

16d ago

Step timeline

Executed in order; a failed step stops the run and later steps are skipped until retried

Recalculate Scorerescoresucceeded1/3 attempts338 ms
Route Accountroutesucceeded1/3 attempts1.63 s
Create Tasktasksucceeded1/3 attempts1.25 s
Input
subject
PQL: reach out within 1 business day
Update Lifecyclelifecyclesucceeded1/3 attempts1.24 s
Input
stage
engaged
Notify Ownernotifysucceeded1/3 attempts538 ms
Sync CRMcrmsucceeded1/4 attempts2.40 s

Identity & idempotency

Workflow: Product-qualified account → AE v1
Correlation id: 35c1370e660041c4
Idempotency key: wf:pql-to-ae:v1:product.pql:3fb86c6f-828e-5155-8b67-736b9d7d9a58
Run id: 3308f934-223f-4c72-a65b-0625a12fb0d8

The idempotency key is workflow : version : trigger type : event id and is unique in Postgres, so a re-delivered webhook or a double click cannot start a second run for the same event. The correlation id ties this run to the CRM syncs, drafts and audit events it produced.

Conditions

Evaluated against the account when the run was created

Segment is one of Strategic, Enterprise, Mid-Market
actual: Enterprisepass

Trigger event

Type: product.pql
Event id: 3fb86c6f-828e-5155-8b67-736b9d7d9a58
Received: Oct 3, 3:25 PM

Event payload

{
  "type": "product.pql",
  "signal": {
    "id": "3fb86c6f-828e-5155-8b67-736b9d7d9a58",
    "title": "Crossed the free-tier trace volume threshold",
    "signal_type": "usage_threshold"
  },
  "event_id": "3fb86c6f-828e-5155-8b67-736b9d7d9a58",
  "synthetic_history": true
}

Guarantees

Idempotent. One run per trigger event and workflow version.
Resumable. Retrying keeps succeeded steps and resumes at the failed one.
Retries with backoff. Transient errors retry per step up to max attempts with exponential backoff.
Dead letter. Exhausted retries park the run for a human instead of dropping it.

{ "type": "product.pql", "signal": { "id": "3fb86c6f-828e-5155-8b67-736b9d7d9a58", "title": "Crossed the free-tier trace volume threshold", "signal_type": "usage_threshold" }, "event_id": "3fb86c6f-828e-5155-8b67-736b9d7d9a58", "synthetic_history": true }